Privacy policy

Last updated: July 1, 2026

Sweetpea Technologies Inc. ("Sweetpea," "we," "us," or "our") operates the Sweetpea mobile application (the "App"), a tool that helps parents and caregivers log and understand their children's tantrums. This Privacy policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have.

This policy applies to your use of the App and any related services we provide. By creating an account and using the App, you agree to the practices described here.

If you have any questions about this policy or your information, contact us at support@sweetpea.app.

Who this App is for

Sweetpea is designed for, and directed exclusively to, adults — parents and caregivers aged 18 and over. The App is not directed to children, and children are not permitted to create accounts or use the App.

Sweetpea is a tool an adult uses to record information about a child in their care. The information about a child in the App is provided by the adult account holder, not collected from the child directly. The child does not interact with the App, create an account, or provide information themselves.

If you are a parent or caregiver entering information about a child, you are responsible for that information and confirm that you have the authority to provide it. If you believe a child has used the App or provided information to us directly, please contact us at support@sweetpea.app and we will take appropriate steps to address it.

Sweetpea is not a medical service

Sweetpea is a tracking and pattern-recognition tool. It is not a medical device, a diagnostic tool, or a provider of medical advice.

The App includes educational content attributed to Dr. McKenzie Goodine, the clinical child psychologist who created Sweetpea. This content is provided for general informational and educational purposes only. It is not medical, psychological, or clinical advice, it is not a diagnosis, and it is not a substitute for professional care. It does not create a clinician–patient relationship. If you have concerns about your child's health, behavior, or development, consult a qualified healthcare professional.

Information we collect

Information you provide

Account information. When you create an account, we collect your first name, last name, and email address. Depending on how you sign in, this information comes either from what you enter directly (email and password sign-up) or from your Apple or Google account (when you use Sign in with Apple or Sign in with Google). If you use Apple's "Hide My Email" feature, we receive an Apple-provided relay email address rather than your personal address.

Information about a child. When you set up a child profile, you may provide the child's first name, an optional last name, the child's date of birth, and an optional profile photo.

Tantrum logs. The core function of the App is recording details about a child's tantrums. For each entry you choose to log, you may record the date and time, observed behaviors, intensity, duration, location, what happened beforehand, possible triggers, whether there was a safety risk, what you tried in response, and the outcome. Some questions allow you to add your own free-text notes. All of this information is optional except the time the tantrum ended, and you choose what to record.

Onboarding survey. When you first set up a child profile, we ask a few baseline questions (such as how often tantrums occur and what your goals and concerns are) to understand your situation. Your answers are stored with your account.

Feedback. If you submit feedback through the App, we collect your message and any screenshots you choose to attach, along with information about the app version and device to help us address the issue.

Information collected automatically

Subscription information. Sweetpea offers paid subscriptions. Payments and subscription management are handled by Apple and by our subscription provider, RevenueCat. We do not receive or store your full payment card details. We do store a record of your subscription status, plan, and related dates so we know what features your account can access.

Device time zone. We detect your device's time zone automatically so that times and reports display correctly. This is updated quietly if your device's time zone changes.

Usage analytics. We use PostHog to understand how the App is used — for example, which steps people complete during setup and how often the core features are used. These analytics are tied to an internal account identifier only. We do not send your name, email, the contents of your tantrum logs, your survey answers, or any information identifying a child to our analytics provider. Analytics records that an action happened (for example, that a tantrum was logged), not the private contents of what you recorded.

Crash and error reports. We use Sentry to detect crashes and technical errors so we can fix them. Error reports are configured to capture only technical diagnostic information (such as the type of error, where in the code it occurred, the app version, and device and operating-system details) together with an internal account identifier. They are deliberately locked down to exclude personal information: we do not send your name, email, IP address, the contents of your tantrum logs, your survey answers, or any information identifying a child to our error-reporting provider, and we do not record your screen.

How we use your information

We use the information we collect to:

Provide and operate the App, including saving your logs and generating your reports and insights.
Create and manage your account and authenticate you when you sign in.
Enable sharing of a child profile among the caregivers you invite.
Process and manage your subscription and free trial, and determine what features your account can access.
Send you account-related and service messages, such as caregiver invitations and a reminder before your free trial ends.
Send you optional daily check-in reminders, if you turn them on. These are delivered as notifications from your device, and you can turn them off at any time.
Understand how the App is used so we can improve it, fix problems, and decide what to build next.
Detect, prevent, and address technical issues, crashes, and misuse.
Respond to your feedback and support requests.
Comply with our legal obligations.

We rely on these uses to provide a service you have asked for and to pursue our legitimate interest in operating, securing, and improving the App. Where we use analytics and crash reporting, we do so on the basis of our legitimate interest in understanding and improving the App and, where applicable, your acceptance of this policy when you use the App. We do not use your information, or a child's information, to serve advertising, and we do not sell your information.

How a child profile is shared between caregivers

Sweetpea is built for households where more than one adult helps care for a child. As the person who creates a child profile, you are its primary caregiver and you can invite other adults to access it.

When you invite someone, you choose their level of access:

Editor — can view and add tantrum logs and edit the child's profile details.
Viewer — can view the child's profile, logs, and reports, but cannot change anything. This is the level you might give to a grandparent, a nanny, or a clinician.

Anyone you invite and who accepts will be able to see the information associated with that child profile according to their role, including the logs that other caregivers have entered. Invitations are sent by email and accepted using a short code. You can change someone's role or remove their access at any time. When you remove someone's access, they can no longer see that child's information.

Please only invite people you trust with this information, and only share a child's information with people who have a legitimate reason to see it.

Who we share information with

We do not sell your personal information or a child's personal information. We share information only in the following circumstances:

With service providers who operate the App on our behalf. We use a small number of trusted third-party providers to deliver the service:

Supabase — our database, authentication, and file storage provider, which stores your account information, child profiles, tantrum logs, and uploaded photos.
RevenueCat — our subscription management provider, which works with Apple to process and validate purchases.
PostHog — our product analytics provider (see the limits described above).
Sentry — our crash and error reporting provider (see the limits described above).
Resend — our email delivery provider, which sends transactional emails such as caregiver invitations, trial-ending reminders, and the early-access download link. To send these, it processes the recipient's email address and the limited content of the message (for example, an inviter's name and a child's first name in an invitation).
Google reCAPTCHA — on our website, we use Google reCAPTCHA to protect the "Get early access" sign-up form from automated abuse such as spam and bot submissions. When you use that form, reCAPTCHA collects device and usage information and sends it to Google to distinguish humans from bots. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Google Analytics — on our website (not in the app), we use Google Analytics to understand overall traffic, how visitors reach us (for example, which social platform referred them), and whether they join the early-access waitlist. It uses cookies and collects usage data — such as pages viewed, approximate location, and device and browser information — which is processed by Google. We do not send it your name, email, or any information about a child.

These providers are permitted to use the information only to provide their services to us.

With other caregivers you invite, as described in the section above.

For legal reasons. We may disclose information if we are required to do so by law, or if we believe in good faith that disclosure is reasonably necessary to comply with a legal obligation, enforce our terms, protect the safety of any person, or address fraud or security issues.

In a business transfer. If Sweetpea is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will continue to protect it consistent with this policy and will notify you of any change in how it is handled if required.

Where your information is stored

Sweetpea is operated by a company based in Ontario, Canada. However, our service providers store and process information on servers located in the United States. This means your information, and the information you provide about a child, is stored in the United States and is subject to the laws of the jurisdictions in which our providers operate.

By using the App, you understand that your information will be transferred to and stored in the United States. We take steps to ensure your information is handled securely wherever it is processed.

How long we keep your information

We keep your information for as long as your account is active so that the App works as you expect. We do not automatically delete inactive accounts or old logs — your information remains available to you until you choose to delete it.

You can delete your information at any time:

Deleting a child profile permanently deletes that child's profile, all of its tantrum logs, the related onboarding survey answers, any pending invitations, and the child's photo.
Deleting your account (available in the App under your account settings) permanently deletes your personal account information. Child profiles that you are the primary caregiver of, and all of their associated data, are deleted along with your account.

When you delete your account, logs you contributed to a child profile owned by another caregiver are not deleted from that household's records — doing so would erase part of that family's history. Instead, your identifying information is removed and your past contributions are shown simply as logged by a "Deleted User."

We retain feedback you submit, with your identity removed, so we can continue to improve the App. We may also retain limited information where we are required to do so for legal, accounting, or security reasons.

Your choices and rights

You have control over your information:

Access and update. You can view and edit your name and your child profiles directly in the App at any time. You can view all of the logs and information associated with the child profiles you have access to.
Delete. You can delete individual logs, delete a child profile, or delete your entire account from within the App, as described above.
Reminders. Daily check-in reminders are off by default. You can turn them on or off, and change their timing, at any time in the App, and you can manage notification permissions in your device settings.
Email changes. If you need to change the email address on your account, contact us at support@sweetpea.app.

Depending on where you live, you may have additional rights under applicable privacy laws — such as the right to access, correct, or delete your personal information, or to withdraw consent. We honor these rights for the personal information we control. Notably, when you delete your account, we genuinely remove your identifying personal information rather than simply hiding it. To make a request or ask a question about your rights, contact us at support@sweetpea.app. We may need to verify your identity before acting on a request.

Security

We take reasonable measures to protect your information. Access to data in the App is controlled at the database level so that you and the caregivers you invite can only see the child profiles you are entitled to see. Connections between the App and our servers are encrypted in transit, and your sign-in credentials are stored securely on your device.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a security breach that affects your personal information, we will notify you and the appropriate authorities as required by applicable law.

Changes to this policy

We may update this Privacy policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, provide additional notice within the App. Your continued use of the App after an update means you accept the revised policy.

Contact us

If you have any questions, concerns, or requests regarding this Privacy policy or your information, please contact us:

Sweetpea Technologies Inc.
2-157 Harwood Ave N, Suite 400, Ajax, ON L1Z 0B6
Email: support@sweetpea.app