Privacy policy

Last updated: August 14, 2026

Sweetpea Technologies Inc. ("Sweetpea," "we," "us," or "our") operates the Sweetpea mobile application (the "App"), a tool that helps parents and caregivers log and understand their children's tantrums. This Privacy policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have.

This policy applies to your use of the App and any related services we provide. By creating an account and using the App, you agree to the practices described here.

If you have any questions about this policy or your information, contact us at support@sweetpea.app.

Who this App is for

Sweetpea is designed for, and directed exclusively to, adults: parents and caregivers aged 18 and over. The App is not directed to children, and children are not permitted to create accounts or use the App.

Sweetpea is a tool an adult uses to record information about a child in their care. The information about a child in the App is provided by the adult account holder. We do not ask children for information, and children do not use the App or create accounts.

One narrow exception: if you dictate a note while a child is nearby, the recording may pick up the child's voice. That audio is used only to produce the transcript, is never used to identify anyone, and is not stored by us. See "Voice input and AI features" below.

If you are a parent or caregiver entering information about a child, you are responsible for that information and confirm that you have the authority to provide it. If you believe a child has used the App or provided information to us directly, please contact us at support@sweetpea.app and we will take appropriate steps to address it.

Sweetpea is not a medical service

Sweetpea is a tracking and pattern-recognition tool. It is not a medical device, a diagnostic tool, or a provider of medical advice.

The App includes educational content attributed to Dr. McKenzie Goodine, the clinical child psychologist who created Sweetpea. This content is provided for general informational and educational purposes only. It is not medical, psychological, or clinical advice, it is not a diagnosis, and it is not a substitute for professional care. It does not create a clinician-patient relationship. If you have concerns about your child's health, behavior, or development, consult a qualified healthcare professional.

Information we collect

Information you provide

Account information. When you create an account, we collect your first name, last name, and email address. Depending on how you sign in, this information comes either from what you enter directly (email and password sign-up) or from your Apple or Google account (when you use Sign in with Apple or Sign in with Google). If you use Apple's "Hide My Email" feature, we receive an Apple-provided relay email address rather than your personal address.

Information about a child. When you set up a child profile, you may provide the child's first name, an optional last name, the child's date of birth, and an optional profile photo.

Tantrum logs. The core function of the App is recording details about a child's tantrums. For each entry you choose to log, you may record the date and time it ended, observed behaviors, intensity, duration, location, how your child seemed right before it started, and whether anyone was at risk of being hurt. You can also describe, in your own words, what happened right before the tantrum, what you tried and how it ended, more detail about any safety concern, and how the tantrum left you feeling. These longer descriptions can be typed or dictated using voice input (see "Voice input and AI features" below). Aside from when the tantrum ended, which is filled in for you and can be adjusted, everything is optional; you choose what to record.

Onboarding survey. When you first set up a child profile, we ask a few baseline questions (such as how often tantrums occur and what your goals and concerns are) to understand your situation. Your answers are stored with your account.

Feedback. If you submit feedback through the App, we collect your message and any screenshots you choose to attach, along with information about the app version and device to help us address the issue.

Information collected automatically

Subscription information. Sweetpea offers paid subscriptions. Payments and subscription management are handled by Apple and by our subscription provider, RevenueCat. We do not receive or store your full payment card details. We do store a record of your subscription status, plan, and related dates so we know what features your account can access.

Device time zone. We detect your device's time zone automatically so that times and reports display correctly. This is updated quietly if your device's time zone changes.

Voice input usage. When you use voice input, we keep a record that it was used: when, on which field, and the length of the recording in seconds. We use these records to operate fair daily usage limits. They contain no audio and none of what you said.

Usage analytics. We use PostHog to understand how the App is used, such as which steps people complete during setup and how often the core features are used. These analytics are tied only to internal random identifiers (your account ID and, for some events, a child profile's internal ID), never to names, contact details, or the contents of what you record. We do not send your name, email, the contents of your tantrum logs, your survey answers, or any of a child's personal details: no name, no date of birth, no photo. We do send a random internal identifier for the child profile, so that we can tell a series of events belongs to the same profile. It means nothing outside our systems and tells our analytics provider nothing about who a child is. Because it stays the same from one event to the next, we treat it as personal information rather than as anonymous data. Analytics records that an action happened (for example, that a tantrum was logged, or that voice input was used and for how many seconds), not the private contents of what you recorded.

Crash and error reports. We use Sentry to detect crashes and technical errors so we can fix them. Error reports are configured to capture only technical diagnostic information (such as the type of error, where in the code it occurred, the app version, and device and operating-system details) together with an internal account identifier. They are deliberately locked down to exclude personal information: we configure our error reporting not to send your name, email, IP address, the contents of your tantrum logs, your survey answers, or information identifying a child, and we do not record your screen.

How we use your information

We use the information we collect to:

Provide and operate the App, including saving your logs and generating your reports and insights.
Convert your voice recordings into text, generate the short written summaries shown on your logs, and, as these features become available, personalize the educational content shown to you, using the AI services described in "Voice input and AI features" below.
Create and manage your account and authenticate you when you sign in.
Enable sharing of a child profile among the caregivers you invite.
Process and manage your subscription and free trial, and determine what features your account can access.
Send you account-related and service messages, such as caregiver invitations and reminders before your free trial ends (by email and, if you have notifications turned on, as a notification from your device, including a notice if a discounted offer is about to expire).
Send you optional daily check-in reminders, if you turn them on. These are delivered as notifications from your device, and you can turn them off at any time.
Understand how the App is used so we can improve it, fix problems, and decide what to build next.
Create aggregated or de-identified information (information that does not identify you, any child, or any individual), which we use to operate, analyze, and improve the App. We do not attempt to re-identify de-identified information.
Detect, prevent, and address technical issues, crashes, and misuse.
Respond to your feedback and support requests.
Comply with our legal obligations.

We rely on these uses to provide a service you have asked for and to pursue our legitimate interest in operating, securing, and improving the App. Where we use analytics and crash reporting, we do so on the basis of our legitimate interest in understanding and improving the App and, where applicable, your acceptance of this policy when you use the App. AI processing of what you record and write happens on the basis of your consent, with one exception in a shared household that the next section describes. We do not use your information, or a child's information, to serve advertising, and we do not sell your information.

Voice input and AI features

Sweetpea uses AI services for three things: turning your voice into text, writing the one-line summaries shown on your logs, and, as these features become available, choosing which educational content is most relevant to your situation. This section explains exactly what is sent, to whom, and what happens to it. We ask for your consent first.

Your consent comes first

Before the App processes anything you record or write with an AI service, it asks you, with one exception in a shared household that "Withdrawing your consent" below explains. The consent screen explains what is sent and links to this policy, which names each provider and what it receives, and we keep a record of what you agreed to and when.

Agreeing is required to create new tantrum logs, because every saved log can include an AI-written summary, and we ask for your agreement when you first set up the App. Everything else works whether or not you agree: you can read, edit, and delete your existing logs, view your reports, and use the rest of the App, apart from voice input, which also needs your agreement. If you agree during setup before your account is fully created, your agreement is recorded and carries over to your account when you finish.

Voice input

Each of the longer, describe-in-your-own-words questions in the tantrum log can be answered by typing or by dictating. Typing is always available and works identically. No part of the App requires the microphone, and the App only asks for microphone permission the first time you tap the microphone button.

If you dictate, the App records your voice (recordings are capped at five minutes), sends the audio over an encrypted connection to Deepgram, our speech-to-text provider, and places the returned text into the field, where you can review and edit it before saving.

Your recordings are not kept. Sweetpea never stores audio, not on our servers and not in our database. The recording exists only long enough to be transcribed. The temporary copy on your device is deleted when transcription ends, whether or not it succeeds. We set Deepgram's model-training opt-out on every request, and under Deepgram's terms, opted-out audio is kept only for the moments needed to process the request and is not used to train its models. What remains is the text, which becomes part of your log when you save it, just as if you had typed it.

A recording may also pick up background sound, including a child's voice. All audio is handled the same way regardless of who can be heard: it is used only to produce the transcript and is not kept, as described above.

Sweetpea does not create a voiceprint or use your voice to identify who is speaking, and we do not enable any speaker-identification feature of our speech-to-text provider. Your speech is converted to text; no voiceprint is created, stored, or used to identify you.

Log summaries

When you save a log that includes written descriptions, the text of two fields (what happened right before the tantrum, and what you tried and how it ended) is sent to Google's Gemini service, which writes the one-line summary shown on that log. The other written fields are never used to create summaries: no summary is generated from your safety notes or from the check-in about how you are feeling. If you dictate those fields, the audio is transcribed like any other dictation, as described under "Voice input" above.

We use Google's paid service tier, whose terms provide that Google does not use what we send to train or improve its models. Google may keep logs of these requests for a limited period (under Google's current documentation, up to roughly 55 days) solely to detect abuse of its service, and processes this data in its facilities, which may be located in any country where Google operates.

Personalized education

Sweetpea is building features that use what you record to personalize the educational content shown to you, for example by choosing which of Dr. McKenzie's content is most relevant to your situation. When these features become available, they will use the same AI services and the same protections described in this section, and your consent already covers them by name. We will update this policy with the specifics before they launch.

What we never attach, and what to keep in mind

When content is sent to these services, we send the content of the field alone. We do not attach your name, your email address, your child's profile, or any account details. Keep in mind that your description is your own words: if you mention a name or other details while dictating or writing, they are part of the content that is processed.

Neither Sweetpea nor its AI providers use what you record or write to train AI models. If that ever changed, we would ask for your consent first. We will not repurpose content you have already provided by simply updating this policy.

Withdrawing your consent

You can withdraw your consent to AI processing at any time by emailing us at support@sweetpea.app. We may need to verify your identity; if you signed up with Apple's Hide My Email, we will verify you another way. We record the withdrawal and stop future AI processing for you: when you save or edit a log, nothing you write is sent to be summarized, and voice input stops working until and unless you agree again. If you tap the microphone after withdrawing, the consent screen appears again. That is not a sign your withdrawal failed, and you do not have to accept it. Because every saved log can include an AI-written summary, withdrawing also means you cannot create new tantrum logs unless you agree again. Your existing logs and reports remain fully available.

There is one case to know about if you share a child profile with someone. A log's summary is written under the consent of whoever edited that log most recently, not whoever first wrote it. So if another caregiver who has agreed to AI processing edits one of your logs, a summary can still be created for that log, from the text you wrote. We work this way so that an edit by someone who has not agreed sends nothing at all. The trade-off is that when a caregiver who has agreed edits the log, your earlier text goes along with it. If that matters to you, email us at support@sweetpea.app.

Withdrawing consent stops future processing for you; it does not delete what already exists. Transcripts and summaries already in your logs stay there, where you can edit or delete them like any other log content, and you can separately ask us to delete information as described under "Your choices and rights."

How a child profile is shared between caregivers

Sweetpea is built for households where more than one adult helps care for a child. As the person who creates a child profile, you are its primary caregiver and you can invite other adults to access it.

When you invite someone, you choose their level of access:

Editor: can view, add, edit, and delete tantrum logs (including logs entered by other caregivers) and edit the child's profile details, for as long as the primary caregiver's subscription is active.
Viewer: can view the child's profile, logs, and reports, but cannot change anything. This is the level you might give to a grandparent, a nanny, or a clinician.

Anyone you invite and who accepts will be able to see the information associated with that child profile according to their role, including the logs that other caregivers have entered. Invitations are sent by email and accepted using a short code. You can change someone's role or remove their access at any time. When you remove someone's access, they can no longer see that child's information.

Worth knowing when you decide who to invite: a tantrum log includes your own answer about how the tantrum left you feeling. That answer is about you rather than about your child, and everyone with access to that child profile can see it, viewers included. It is part of the shared record your household keeps together, so keep it in mind when you choose who to add.

Please only invite people you trust with this information, and only share a child's information with people who have a legitimate reason to see it.

Who we share information with

We do not sell your personal information or a child's personal information. We share information only in the following circumstances:

With service providers who operate the App on our behalf. We use a small number of trusted third-party providers to deliver the service:

Supabase: our database, authentication, and file storage provider, which stores your account information, child profiles, tantrum logs, and uploaded photos.
Deepgram: our speech-to-text provider, which converts your voice recordings into text when you use voice input. Audio is processed on Deepgram's servers in the United States. We set Deepgram's model-training opt-out on every request, and under Deepgram's terms, opted-out audio is not retained after processing and is not used to train its models. See "Voice input and AI features" above.
Google (Gemini): our AI summary provider, which writes the one-line summaries shown on your logs from the written descriptions we send it. Processed under Google's paid service terms: not used to train Google's models, retained for a limited period (under Google's current documentation, up to roughly 55 days) solely for abuse detection, and processed in Google's facilities, which may be located in any country where Google operates. See "Voice input and AI features" above.
RevenueCat: our subscription management provider, which works with Apple to process and validate purchases.
PostHog: our product analytics provider (see the limits described above).
Sentry: our crash and error reporting provider (see the limits described above).
Resend: our email delivery provider, which sends transactional emails such as caregiver invitations, trial-ending reminders, and confirmations when you ask to be notified about Sweetpea's availability. To send these, it processes the recipient's email address and the limited content of the message (for example, an inviter's name and a child's first name in an invitation).
Google reCAPTCHA: on our website, we use Google reCAPTCHA to protect the "Get notified" sign-up form from automated abuse such as spam and bot submissions. When you use that form, reCAPTCHA collects device and usage information and sends it to Google to distinguish humans from bots. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Google Analytics: on our website (not in the app), we use Google Analytics to understand overall traffic, how visitors reach us (for example, which social platform referred them), and whether they tap through to the App Store or ask to be notified. It uses cookies and collects usage data, such as pages viewed, approximate location, and device and browser information, which is processed by Google. We do not send it your name, email, or any information about a child. Our website does not respond to "Do Not Track" browser signals. Google, as the provider of Google Analytics and reCAPTCHA, may collect information about your online activities over time and across other websites that use its services; the App itself contains no advertising and no third-party cross-site tracking.

Except for reCAPTCHA and Google Analytics on our website, which Google provides under its own terms, these providers are permitted to use the information only to provide their services to us, and we remain responsible for personal information they handle on our behalf.

With other caregivers you invite, as described in the section above.

For legal reasons. We may disclose information if we are required to do so by law, or if we believe in good faith that disclosure is reasonably necessary to comply with a legal obligation, enforce our terms, protect the safety of any person, or address fraud or security issues.

In a business transfer. If Sweetpea is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will continue to protect it consistent with this policy and will notify you of any change in how it is handled if required.

Where your information is stored

Sweetpea is operated by a company based in Ontario, Canada. Our service providers store and process information primarily on servers located in the United States, and content sent to Google for AI summaries may be processed in any country where Google or its agents maintain facilities.

This means your information, and the information you provide about a child, is transferred outside of Canada (and, if you live in Quebec, outside of Quebec) for processing. While your information is in another jurisdiction, it is subject to that jurisdiction's laws and may be accessible to its courts, law enforcement, and national-security authorities in accordance with those laws. Our providers process information on our behalf under agreements that require them to protect it, and we remain responsible for it.

By using the App, you understand that your information will be transferred to and processed in the United States and, for the limited AI processing described above, other countries where our providers operate. We take steps to ensure your information is handled securely wherever it is processed.

How long we keep your information

We keep your information for as long as your account is active so that the App works as you expect. We do not automatically delete inactive accounts or old logs; your information remains available to you until you choose to delete it.

A few kinds of information follow their own clock:

Voice recordings are not kept at all. Audio exists only for the duration of transcription, as described in "Voice input and AI features." The text transcript is kept as part of your log, like anything else you type.
A log you delete disappears from the App immediately and is no longer visible to you or to any other caregiver. The underlying record is retained until the child profile it belongs to is deleted; at that point it is permanently erased. The profile's primary caregiver can delete it directly at any time, and it is also deleted if they delete their account.
Google's request logs for AI summaries are kept by Google for a limited abuse-detection period (under Google's current documentation, up to roughly 55 days), then deleted.
If you begin setting up Sweetpea but never create an account, the temporary session we create to hold your progress (including any AI-processing consent you gave and any voice-usage records) is deleted automatically after about 30 days.

You can delete your information at any time:

Deleting a child profile permanently deletes that child's profile, all of its tantrum logs (including their written descriptions, transcripts, and AI-written summaries), the related onboarding survey answers, any pending invitations, and the child's photo.
Deleting your account (available in the App under your account settings) permanently deletes your personal account information, along with your consent records. Child profiles that you are the primary caregiver of, and all of their associated data, are deleted along with your account.

When you delete your account, logs you contributed to a child profile owned by another caregiver are not deleted from that household's records, because doing so would erase part of that family's history. Instead, your identifying information is removed and your past contributions are shown simply as logged by a "Deleted User."

We retain feedback you submit, with your identity removed, so we can continue to improve the App. We may also retain aggregated or de-identified information that does not identify you, any child, or any individual, and limited information where we are required to do so for legal, accounting, or security reasons.

Your choices and rights

You have control over your information:

Access and update. You can view and edit your name and your child profiles directly in the App at any time. You can view all of the logs and information associated with the child profiles you have access to.
Delete. You can delete individual logs (they disappear from the App immediately, and the underlying record is permanently erased when the child profile it belongs to is deleted, whether the primary caregiver deletes that profile directly or deletes their account), delete a child profile, or delete your entire account from within the App, as described above.
Voice input. Voice input is optional. You can deny or revoke the App's microphone permission in your device settings at any time. The App keeps working; you just type instead.
AI processing. You choose whether to consent to AI processing, and you can withdraw that consent at any time by emailing support@sweetpea.app, as described in "Voice input and AI features." If you decline or withdraw, you can still use the App, but you cannot create new tantrum logs until you agree again. Voice input also stops working until you agree again, and if you tap the microphone the consent screen appears again.
Reminders. Daily check-in reminders are off by default. You can turn them on or off, and change their timing, at any time in the App, and you can manage notification permissions in your device settings.
Email changes. If you need to change the email address on your account, contact us at support@sweetpea.app.

Depending on where you live, you may have additional rights under applicable privacy laws, such as the right to access, correct, or delete your personal information, or to withdraw consent. We honor these rights for the personal information we control. Notably, when you delete your account, we genuinely remove your identifying personal information rather than simply hiding it. To make a request or ask a question about your rights, contact us at support@sweetpea.app. We may need to verify your identity before acting on a request.

Security

We take reasonable measures to protect your information. Access to data in the App is controlled at the database level so that you and the caregivers you invite can only see the child profiles you are entitled to see. Connections between the App and our servers are encrypted in transit, and your sign-in credentials are stored securely on your device.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a security breach that affects your personal information, we will notify you and the appropriate authorities as required by applicable law.

Changes to this policy

We may update this Privacy policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, provide additional notice within the App. Your continued use of the App after an update means you accept the revised policy. If a change would materially expand how we use information we have already collected, we will ask for your consent before applying it to that information.

Contact us

If you have any questions, concerns, or requests regarding this Privacy policy or your information, please contact us:

Sweetpea Technologies Inc.
2-157 Harwood Ave N, Suite 400, Ajax, ON L1Z 0B6
Email: support@sweetpea.app

Person in charge of the protection of personal information (Privacy Officer): Dr. McKenzie Goodine, Sweetpea Privacy Lead. You can reach her at support@sweetpea.app.