Sweetpea

Terms of use

Last updated: June 5, 2026

These Terms of use ("Terms") are a legal agreement between you and Sweetpea Technologies Inc. ("Sweetpea," "we," "us," or "our") governing your use of the Sweetpea mobile application and any related services (together, the "App"). The App helps parents and caregivers log and understand children's tantrums.

Please read these Terms carefully. By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

These Terms work alongside our Privacy policy, which explains how we handle your information. If you have any questions, contact us at support@sweetpea.app.

1. Who may use the App

The App is intended for, and may only be used by, adults aged 18 or older. By using the App, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

The App is a tool for an adult to record information about a child in their care. It is not directed to children, and children may not create accounts or use the App. The information you enter about a child is information you provide as the responsible adult — it is not collected from the child.

By entering information about a child, you represent that you are the child's parent or legal guardian, or that you otherwise have the authority and right to provide that information and to consent to its use as described in these Terms and the Privacy policy.

2. The App is not a medical service

Sweetpea is an informational tracking and pattern-recognition tool. It is not a medical device, it does not provide medical, psychological, or clinical advice, and it does not diagnose, treat, or prevent any condition.

The App may include educational content attributed to Dr. McKenzie Goodine, the clinical child psychologist who created Sweetpea, and may present information, summaries, reports, or other output generated from the data you enter. All such content and output is provided for general informational and educational purposes only. It is not medical, psychological, or clinical advice; it is not a diagnosis or a treatment recommendation; it does not reflect the professional judgment of any clinician about you or your child; and it does not create a clinician–patient or other professional relationship.

You should not rely on the App, or anything it displays, suggests, or generates, as a substitute for advice from a qualified healthcare professional. Decisions about a child's health, behavior, care, and wellbeing are yours, and you are solely responsible for them. If you have any concern about a child's health, development, or safety, consult a qualified professional. If you believe a child is in danger or needs urgent help, contact emergency services.

3. Your account

To use most features of the App, you must create an account. You can sign up with an email address and password, or through Sign in with Apple or Sign in with Google.

You are responsible for:

  • Providing accurate information when you create your account.
  • Keeping your login credentials confidential and secure.
  • All activity that occurs under your account.

Notify us at support@sweetpea.app if you believe your account has been accessed without your authorization. We are not liable for any loss arising from unauthorized use of your account that results from your failure to keep your credentials secure.

4. Child profiles and sharing with other caregivers

The App is designed for households where more than one adult helps care for a child. When you create a child profile, you are its primary caregiver, and you may invite other adults to access that profile.

When you invite someone, you choose their level of access:

  • Editor — can view and add logs and edit the child profile's details.
  • Viewer — can view the child profile, logs, and reports, but cannot change anything.

You are responsible for the people you invite and for the access you grant them. Specifically, you agree that:

  • You will only invite individuals who are adults aged 18 or older.
  • You will only invite individuals who have a legitimate reason to access the child's information, and whom you trust with that information.
  • You have the authority to share the child's information with the people you invite.

Anyone you invite who accepts will be able to see the information associated with that child profile according to their role, including logs entered by other caregivers. You can change a person's role or remove their access at any time. You are responsible for managing access appropriately, including removing access when it is no longer needed.

5. Subscriptions, free trials, and payment

The App offers paid subscriptions that unlock its features. Subscriptions are sold and managed through your Apple App Store account, and all billing, renewals, cancellations, and refunds are handled by Apple under Apple's terms — not by us.

Plans and free trial

Sweetpea offers an auto-renewing yearly subscription and an auto-renewing monthly subscription. The yearly subscription includes a 7-day free trial for new subscribers; the monthly subscription does not include a free trial. We may from time to time make a discounted offer available to certain users. The current price of each subscription, in your local currency, is shown in the App before you purchase and in your App Store account.

Auto-renewal

Subscriptions automatically renew unless cancelled. The following terms, which follow Apple's standard practice, apply:

  • Payment is charged to your Apple ID account at confirmation of purchase.
  • Your subscription automatically renews at the then-current price unless auto-renewal is turned off at least 24 hours before the end of the current period.
  • Your account is charged for renewal within 24 hours prior to the end of the current period.
  • If your subscription includes a free trial, any unused portion of the trial is forfeited when you purchase a subscription. The trial automatically converts to a paid subscription and your Apple ID is charged at the end of the trial period unless you cancel at least 24 hours before the trial ends.

Managing and cancelling your subscription

You can manage your subscription and turn off auto-renewal at any time in your Apple account settings on your device. Cancelling stops future renewals; it does not retroactively refund the current period. After cancellation, you retain access until the end of the period you have already paid for.

Refunds

Purchases are final. Because subscriptions are processed by Apple, any refunds are governed by Apple's policies and must be requested through Apple. We do not control the payment or refund process and cannot issue refunds directly.

Access during a subscription lapse

If your subscription ends or lapses, you will retain the ability to view the information already in your account; certain features, such as creating new entries, may require an active subscription. See the App for current details on which features require a subscription.

6. Acceptable use

You agree to use the App only for its intended purpose and in compliance with these Terms and applicable law. You agree that you will not:

  • Use the App for any unlawful, fraudulent, or harmful purpose.
  • Enter information you do not have the right to provide, or that infringes the rights of any person.
  • Attempt to access any account, data, or part of the service that you are not authorized to access.
  • Interfere with, disrupt, or attempt to compromise the security or integrity of the App or its systems.
  • Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by applicable law.
  • Copy, modify, distribute, sell, or lease any part of the App, or use it to build a competing product.
  • Use any automated means to access the App or to extract data from it, except as expressly permitted by us.
  • Upload or transmit any malware, or use the App in any way that could damage, disable, or impair it.

We may investigate and take appropriate action against anyone who violates this section, including the measures described in Section 10.

7. Intellectual property

Our rights

The App, including its software, design, text, graphics, the Sweetpea name and logo, and the educational content attributed to Dr. McKenzie Goodine, is owned by Sweetpea Technologies Inc. or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for your own personal, non-commercial use in accordance with these Terms. We reserve all rights not expressly granted to you.

Your content

The information you enter into the App — including child profiles, tantrum logs, survey responses, notes, and any other content you provide ("Your Content") — remains yours. We do not claim ownership of Your Content.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, analyze, display, and otherwise use Your Content for the purpose of operating, providing, securing, maintaining, and improving the App and providing it to you and the caregivers you have authorized. This license exists so that we can run the service — for example, to store your logs, generate your reports, and make a child profile available to the caregivers you invite. It ends when Your Content is deleted, except as described in our Privacy policy (for example, where content is retained in de-identified form, or where a contribution to another caregiver's records is preserved with your identity removed).

Automated processing

You acknowledge and agree that we may use automated means — including third-party service providers and machine-learning or artificial-intelligence technologies — to process Your Content in order to operate and improve the App. This may include transcribing, analyzing, organizing, and converting content you provide (including free-text and, if you use such features, voice input) into structured information used to power the App's features, such as its logs and reports. Any such processing is carried out in accordance with our Privacy policy.

De-identified and aggregated data

We may create and use aggregated or de-identified information derived from use of the App — information that does not identify you, any child, or any individual — to operate, analyze, and improve the App and our services. This information is not personal information and may be used and retained without restriction under these Terms.

Feedback

If you send us suggestions or feedback about the App, you grant us the right to use them without restriction or obligation to you.

8. Notifications

The App can send optional daily check-in reminders if you choose to enable them, and sends service-related messages such as caregiver invitations and a reminder before your free trial ends. You can control reminder notifications within the App and through your device settings. Standard message and data rates from your carrier or device may apply.

9. Third-party services

The App relies on third-party services to function, including Apple's App Store for distribution and payments, and other providers described in our Privacy policy. Your use of those services may be subject to their own terms, and we are not responsible for them. In particular, your purchase and management of subscriptions is subject to Apple's terms and conditions.

These Terms are between you and Sweetpea only, not with Apple. Apple is not responsible for the App or its content. To the extent these Terms grant Apple any benefit as a third-party beneficiary with respect to your use of the App, Apple has the right to enforce them.

10. Suspension and termination

You may stop using the App at any time. You can delete a child profile or delete your entire account from within the App. Deletion is described in our Privacy policy, including what is permanently removed and what is retained.

We may suspend or terminate your access to the App, in whole or in part, at any time and without notice, if we reasonably believe that you have violated these Terms, that your use poses a risk to other users or to us, or that there is suspected fraud, misuse, or unlawful activity. We may also discontinue the App, or any part of it, with reasonable notice where practicable.

If your access is terminated, the handling of your information follows the same approach described in our Privacy policy. Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will continue to apply.

11. Disclaimers

The App is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the App will be uninterrupted, timely, secure, or error-free, that any defects will be corrected, or that the information, reports, or other output it provides will be accurate, complete, or reliable. You use the App, and rely on anything it displays or generates, at your own risk.

Without limiting the above, and as stated in Section 2, the App is not a medical service and does not provide professional advice. Any reliance you place on the App in relation to a child's care is at your own discretion and risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, Sweetpea Technologies Inc. and its directors, officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, loss of goodwill, or loss of profits, arising out of or relating to your use of (or inability to use) the App, whether based on warranty, contract, tort, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the App or these Terms will not exceed the greater of (a) the amount you paid us for the App in the twelve (12) months before the event giving rise to the liability, or (b) fifty Canadian dollars (CAD $50).

Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the greatest extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Sweetpea Technologies Inc. and its directors, officers, employees, and service providers from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your misuse of the App, your violation of these Terms, your violation of any law or the rights of any person, or your provision of information you did not have the right to provide.

14. Governing law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You agree that the courts located in the Province of Ontario will have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the App, and you consent to the personal jurisdiction of those courts. Nothing in this section prevents either party from seeking injunctive or equitable relief where appropriate.

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice within the App. Changes take effect when posted. Your continued use of the App after an update means you accept the revised Terms. If you do not agree to the changes, you should stop using the App and may delete your account.

16. General

  • Entire agreement. These Terms, together with the Privacy policy, are the entire agreement between you and us regarding the App and supersede any prior agreements on that subject.
  • Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign or transfer these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17. Contact us

If you have any questions about these Terms, please contact us:

Sweetpea Technologies Inc.
2-157 Harwood Ave N, Suite 400, Ajax, ON L1Z 0B6
Email: support@sweetpea.app